Lead response and qualification
New enquiries get a reply in minutes, wherever they arrive. The AI qualifies intent, budget, and timing, then books the next step with the right person.
ReplacesSlow follow up, leads lost overnight
Lab378 home
Sales AI
Every lead answered, qualified, and booked in minutes.
Speed wins deals, and most teams cannot reply fast enough. Lab378 sales AI responds to every enquiry on the channel it arrived on, qualifies intent and timing against your criteria, nurtures leads that are not ready yet, and books the next step with the right person.
$26M
Client results
in qualified pipeline our clients have generated with Lab378 sales AI, taking leads from cold to sales ready.
How it works
From cold lead to sales ready
One system runs the whole journey, writing every step back into your CRM.
Step 01
Respond in minutes
Every new enquiry gets a personal reply by call, text, email, or chat, day or night.
Step 02
Qualify against your criteria
The AI asks the questions your best people would, and scores intent, budget, and timing.
Step 03
Nurture until ready
Leads that are not ready yet get timely, relevant follow up in your brand voice.
Step 04
Book the next step
Qualified leads are booked straight into the right person's calendar, with full context.
Use cases
Where sales AI goes to work
Scheduling and appointments
Customers book, confirm, reschedule, and cancel in conversation. Reminders go out automatically on the channel each person prefers, so fewer appointments are missed.
ReplacesPhone tag, booking forms, missed appointments
Proactive outreach and follow up
The AI reaches out first: renewal reminders, payment nudges, review requests, and outreach that wins back quiet leads, all in your brand voice and timed to each customer.
ReplacesGeneric drip campaigns, manual chasers
CRM connected conversations
Every conversation starts with context. The AI knows who the customer is, what they bought, and what happened last time, then writes notes, outcomes, and next steps straight back into your CRM.
ReplacesRepeating account details, manual call notes
Proof of work
We built our own production AI. Here is what it does.
Livia is a conversational AI system designed, built, and operated by Lab378. It runs today in live real estate brokerage pilots, handling real leads around the clock. These are the results so far.
$26M
in qualified pipeline generated, taking leads from cold to sales ready
37%
lift in lead engagement
<4 min
median response time to new leads
Behind those numbers is a system that keeps every deal's record accurate on its own, adapts to each customer's preferred channel, and checks for compliance risk before anything goes out under the agent's name.
liviaA Lab378 product
The complete AI companion for real estate agents.
Livia handles lead qualification, nurture, showings, and property search for buyers, all in the agent's own voice.
What is sales AI?
Sales AI is conversational AI that handles the early stages of the sales cycle. Lab378 sales AI replies to every new lead in minutes, qualifies intent, budget, and timing, nurtures leads that are not ready yet, and books qualified leads with the right person.
How fast does Lab378 sales AI respond to new leads?
Within minutes, at any hour. In live real estate pilots, Livia brought median response time to new leads under four minutes.
What results have clients seen?
Clients have generated $26M in qualified pipeline with Lab378 sales AI, taking leads from cold to sales ready. In Livia's brokerage pilots, lead engagement rose by 37%.
Does sales AI work with our CRM?
Yes. It reads customer history from your CRM and writes notes, outcomes, and next steps back automatically, so your team sees every conversation without logging anything.
Start a project
Have a system in mind? Let's talk about what it takes to run it for real.
Tell us what you want to build. We will come back with honest questions, a view on architecture, and next steps.